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FREQUENTLY ASKED QUESTIONS
Q:
DO YOU HAVE A COLOR CHART FOR YOUR DYE COLORS ?
A:
we would be happy to send
you a dye and color chart at no charge. Just request one by email
and we'll send you one, or you can view our online color chart by
clicking here.
Q: WHAT COLOR WILL I GET WHEN I USE
THE DYE?
A: THIS DEPENDS UPON SEVERAL FACTORS, AS
ALL OF OUR LEATHER DYES ARE MADE FOR NATURAL (UN-DYED) LEATHER. IF
YOU ARE DYING NATURAL OAK TANNED LEATHER, THEN THE ACTUAL COLOR
DEPENDS UPON HOW YOU APPLY THE DYE...HOW MUCH DYE YOU APPLY AND HOW
YOU APPLY IT WILL EFFECT THE DEGREE OF COLOR YOU GET. NEXT, THE
TYPE OF FINISH YOU USE OVER THE DYE WILL EFFECT THE COLOR... ALSO
YOU CAN ENHANCE COLOR BY USING COLORED ATOM BALM WAX (IE: GINGER OR
BROWN WILL ENHANCE BROWN, BLACK WILL ENHANCE BLACK, MAROON WILL
ENHANCE BURGUNDY.
Q:
HOW CAN I RE-DYE MY UPHOLSTERY ?
A: WE DO NOT RECOMMEND RE- DYING
UPHOLSTERY. UPHOLSTERY HAS BEEN COLORED AT THE FACTORY IN THE
FINISHING PROCESS OF PRODUCTION. TO BE ABLE TO RE-DYE UPHOLSTERY,
THE FACTORY FINISH WOULD HAVE TO BE REMOVED IN ORDER FOR THE DYE TO
TAKE TO THE LEATHER. THE LEATHER WOULD THEN HAVE TO BE SEALED TO
PREVENT THE DYE FROM RUBBING OFF...AND COLOR IS ALMOST IMPOSSIBLE TO
MATCH. ALL THINGS CONSIDERED, TRYING TO RE-DYE UPHOLSTERY IS VERY
TRICKY. ARRIVING AT A FINISHED PRODUCT THAT WILL NOT RUB OFF ON
SOMEONE'S CLOTHES IS HARD TO DO. WHILE MANY OF OUR CUSTOMERS HAVE
SUCCESSFULLY DYED THEIR UPHOLSTERY ITEMS, WE HIGHLY DO NOT
RECOMMEND THIS THE CHANCES OF FAILURE ARE SIMPLY TOO GREAT. WE
KNOW OF NO PRODUCT ON THE MARKET TODAY THAT IS SUITABLE FOR
CONSUMERS TO RE-DYE UPHOLSTERY ITEMS.
Q: HOW CAN I ORDER LEATHER ON LINE ?
A: IN OUR
ONLINE PRODUCTS CATALOG,
CHOOSE THE LEATHER YOU WANT AND THE ORDER WILL BE EMAILED TO US WHEN
YOU HIT THE "EMAIL TO ORDER" LINK. YOUR DESIRED LEATHER WILL THEN
BE PULLED AND WEIGHED FOR AN EXACT SHIPPING TOTAL. WE WILL E-MAIL
THE TOTAL TO YOU WITH THE SQUARE FOOTAGE FOR CONFIRMATION. YOU CAN
THEN PAY FOR YOUR ORDER ON ANY OF THE MAJOR CREDIT CARDS AFTER WE
CONFIRM THE ORDER.
Q: HOW CAN I GET OUT OF BEING CHARGED
A HAZARD CHARGE FOR SHIPPING A GALLON OF DYE ?
A: YOU CANT...BUT FEDERAL LAWS WILL
PERMIT US TO SHIP UP TO 12 QUARTS OF A HAZARDOUS ITEM IN ONE BOX
WITHOUT ANY SPECIAL CHARGES...BUT WE HAVE TO CHARGE EVEN IF ONE
1-GALLON CONTAINER IS SHIPPED.
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